24/7 Emergency Services

We offer rapid,dependable medical aid anytime of the day and night with our 24/7 emergency services. That way, day or night, our patients will never be denied emergency medical assistance. With a team of 12-member call center staffs who are trained, and have a firm grip of their duties, on 8-hour shifts, their service is available any time, to attend to emergencies in speed. The students are well-positioned to deal with cases of acute medical conditions and provide patients with timely and life-saving care when they are most needed. Be it quick medical emergency or patient transportation, Sasthya Seba ensures assistance in a couple of hours which directly results in medical care, and effective outcome of patients.

Experience Call Center Team

Surokkha Ambulance Service has a team of trained call center professionals that is one of most important units for ensuring proper coordination of the emergency responses. Made up of 12 members who man it in 8 hour shifts, they gather up very fast emergency calls, and the emergency medical services as well, when these are needed! It is their job to manage all types of emergencies and to liaise with doctors and ambulance crews to ensure the patient continues to receive the right treatment. The teams experience facilitates immediate judgment and decisive action during crucial situations for effortless and speedy response. Their know-how improves the overall security and efficiency of the ambulance, serving as the basis for quicker and more effective patient care.

Qualified Medical Crews

Surokkha Ambulance Service all ambulances are equipped with qualified medical staff who provide life-saving care to patients en-route. Ambulance are manned with trained medical staff such as the Doctors and nurses who can give required treatment which is possible during transit towards the hospital. This team is key in ensuring that patients, particularly critical patients are monitored and stabilised whilst in transit. Whether the ambulance is for ALS, (advanced life support) Intensive Care Unit (ICU) or Neonatal Intensive Care Unit (NICU), there are medical teams ready to respond to each emergency. This dedication to having well-qualified, experienced staff members is what ensures patients receive the best care available during what can often be some of the most stressful or immediate of situations.

Quick Response

One of the biggest values upheld by Surokkha Ambulance Service is fast response at the time of emergency for the reason that patients get the immediate support there. Drivers and ambulance attendants are professional drivers and get to the patient as quickly as possible. This rapidity is important because it means that bringing patients — especially ones for whom time is of the essence, like babies or significantly ill patients — to medical facilities has gone as quickly as possible. And not only are they trained to drive, but they are capable of dealing with stress to drive safely and cleverly through busy streets, so they will ensure your patient will not deteriorate by being late. Providing fast, efficient emergency transport is a critical step when increasing the odds of treatment and recovery.

Specialized Ambulance Service

Surokkha Ambulance Service has a different types of ambulance, all the ambulances are equipped with the essential life support instruments for transportation of the critical patients. These are ALS, ACLS, ICU, NICU and CCU ambulances for critical care and BLS ambulances for non-critical care. AC ambulances present transportation in comfort and freezing ambulances are for the preservation of bodies. Both domestic and international transfers are served by air ambulances for a quick and secure conveyance. They are driven by medically trained staff and carry all the equipment needed to care for a patient during transportation, regardless of distance or diagnosis.

Patient Safety & Monitoring

Ambulance monitoring Surokkha Ambulance Service prioritizes the safety of the patients by providing constant monitoring and care during the transfer. All ALS, ICU, NICU, CCU ambulances have sophisticated medical equipment on board and are staffed with a registered MBBS with an experienced nurse who can provide care en-route. The patient is vigilantly monitored for ongoing treatment, as required, to support and maintain the patient during transport to the hospital. This is because of the emphasis on safety, medical management and monitoring; that such near (=severe) patients, or those in critical condition, will get transitioned by air with the highest level of care while being transported interfacility.

Special Care

Specialized Care for Patients with need from Surokkha Ambulance Service: If you are a patient and you need specialized medical facilities while you are on the way from home to a hospital then contact the Surokkha Ambulance Service. From trauma care to cardiac emergencies, and paediatric to neonatal care – each ambulance is fitted with the necessary medical equipment and capabilities and staffed with trained professionals who have experience of managing specific conditions. The service ensures that patients are transferred to hospitals best equipped to deal with their particular medical problems. This emphasis on specialty care helps to ensure that patients receive the appropriate level of medical care, from trauma and cardiac to neonatal, allowing for safe, appropriate transfers to the most suitable medical facilities.

Legal & Ethical Obligation

Surokkha Ambulance Service is fully compliant with all necessary laws and ethics for smooth running of the service. The service further ensures that the government paper up to date (Tax Token, Fitness, Certificate, Blue Book etc.) of each and every ambulance. These certificates are mandatory to run the ambulances legally and safely in Bangladesh. Furthermore, the firm also complies with all the applicable laws and ethical standards in the emergency medical transport to keep both patients and medical facilities in confidence. This adherence to our legal and ethical obligations ensures that patients are provided with safe, legal and ethical care during transport.

Preventive

Surokkha Ambulance Service is a preventive care program for patients who are incapable of moving sick, wound or accident patient from home to a hospital. This is a program to minimize the potential for secondary complications by transporting to medical facilities before the health of ends has had an opportunity to deteriorate. Not only does this early care catch potential health problems, it stops future emergencies from happening and ensures that patients are treated in a timely manner. This preventative approach not only increases the safety of patients more broadly, but also prevents the development of sustained and complex disease, and leads to better outcomes for patients who need early intervention.